2022 - 2024
UX & Behavioural Researcher
Company : Jaguar Land Rover - Gaydon/UK
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Led UX Research Projects: Conducted in-depth research to validate iterative UI design proposals for JLR's future Infotainment Systems. Employed a range of mixed-methods approaches, including qualitative and quantitative to measure user experience and usability efficiency in actual driving scenario.
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Collaborated Cross-Functionally: Actively collaborated with cross-functional teams to conduct expert reviews, cognitive walkthrough sessions throughout the product development lifecycle. Developed a robust competitor analysis strategy to set benchmarks and gain valuable insights.
03 Work Experience
2019 - 2022
Lead UX Researcher
Company : Maruti Suzuki India Limited - Gurugram
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Founding member of the inaugural UX research team at Maruti Suzuki, I helped to shape the company's approach to user-centered design.
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Enhanced Digital User Experience: Strategized Visual and Voice User Interfaces for Suzuki's Digital Systems by leveraging Information Architecture, Wireframing, UI Design Principles, and UX Research methodologies. Specialized in studying Driver Distraction using Eye Tracking (Tobii Glasses).
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Led UX Team & Fostered Collaboration: Led a UX team and collaborated with cross-functional teams (HMI Interface Development Teams, Human Factors & Visual Science Specialists) to enhance UX Research and design processes.
02 Work Experience
2013 - 2019
Senior Human Factors & HMI Engineer
Company : Renault Nissan Mitsubishi Alliance
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Enhanced in-car user experience: Conducted ergonomic analysis on in-car controls to enhance user experience. Defined market specific requirements by studying users needs at all the stages of user journey through field visits, user interviews and by conducting usability clinics.
01 Work Experience
01 Skills
Mixed Method UX Research
A/B Testing
Eye Tracking
Competitive Review & Research
Usability Heuristic Evaluation
User Interview
Card Sorting
Thematic Analysis
User persona creation
R (Programming Language)
Statistical Analysis
System Usability Scale (SUS)
Survey Design
Task Analysis
Contextual Inquiry
Cognitive Walk-Through
Field Studies
User journey mapping
Active listening
Attention to detail
Conflict management
Strong team player
Cross-cultural & Collaborative
Story telling